Accessibility Action Plan 2018-2021

Corporate and Culture

Organisational Context

As a central agency, (DPAC) provides a broad range of services to Cabinet, other members of Parliament, Government agencies and the community.

DPAC works closely with the public sector, the community, local government, the Australian Government and other state and territory governments to progress the priorities of the Government of the day.

Our Values

DPAC employees work in a way that supports our values; excellence, professionalism, working together and customer focus. Through our delivery of the Plan we will:

  • demonstrate excellence by developing high quality, accessible online products and services;
  • act with integrity and professionalism by holding ourselves accountable for the actions in the AAP;
  • collaborate by working together within DPAC, and with other agencies, to drive whole-of-government improvements in online accessibility, procurement practices and inclusive employment practices for people with disability; and
  • engage people with disability to ensure a strong customer focus in the design and implementation of services, policies and programs.

Our Employees – Diversity Census 2017

In late 2017 DPAC conducted a Diversity Census (the Census) of all DPAC employees. This was a flagship action from our Workforce Diversity and Inclusion Action Plan 2017-18. The Census achieved a 74 per cent response rate and provided a benchmark of diversity demographics in DPAC, including information about employees with a disability. Of all employees responding to the Census, ten per cent reporting having a disability, and of these employees:

  • 14 per cent identified as LGBTIQ;
  • 45 per cent were aged 50+;
  • 41 per cent accessed formal flexible work arrangements;
  • 31 per cent worked home informally;
  • 19 per cent cared for a person(s) with a long term health condition/problem related to old age;
  • 57 per cent did voluntary work; and
  • 39 per cent required workplace adjustments.

Information from the Census will be used to inform actions to ensure DPAC is an inclusive workplace that supports current and future employees with disability to realise their full potential. These actions will include implementing more inclusive recruitment practices, and monitoring and evaluating the implementation of DPAC’s new Workplace Adjustment policy and procedures.